Customs agency and clearance

Professional customs services are key to smooth import and export operations. We help companies efficiently navigate formalities, organize documentation, and avoid unnecessary delays at the border.
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We provide comprehensive support based on current legal requirements – from selecting the appropriate procedure and classifying goods, to supervising the entire process.
Document support
Conducting affairs
Procedures and classification
Import/export clearance

Key aspects of our service

Orderly procedures and legal security of your cargo.

Import/export clearance

We handle import and export customs clearance, tailoring our services to the type of goods and destination. We help ensure the process runs smoothly and without unnecessary downtime.

Document support

We support the preparation and verification of documents required for customs clearance. This streamlines formalities and makes the process more predictable.

Procedures and classification

We help select the appropriate procedure and classification for customs clearance. We explain the requirements and indicate the required data.

Conducting affairs

We manage your case from submission to completion, with clear communication along the way. We keep you informed about the status and next steps.

Customs agency standards and procedural security

Professional facilities guaranteeing compliance with regulations and smooth check-in.
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Representation before the office

(We act on behalf of the client before customs authorities.
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Security of receivables

Efficient settlement of VAT and customs duties.
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Tariff advice

Assistance in correctly determining HS/TARIC codes.
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Simplified procedures

Use of clearance permit at a recognised location.
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Completeness of documentation

Thorough verification of invoices, certificates and attestations.
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Constant contact

Ongoing supervision of the customs declaration status.

What does cooperation look like?

Handover of documents

You provide us with commercial and transport documents relating to the shipment.

Verification and classification

We check the accuracy of the data and select the appropriate customs procedure and commodity codes.

Customs declaration

We perform customs clearance and supervise the process at the customs office.

Cargo release

The goods are released for circulation and can safely continue their journey.

Need support with customs clearance?

Take the burden of complicated formalities off your shoulders and entrust your customs clearance to experts with many years of experience.

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Our awards and distinctions in the logistics and forwarding industry

The 2021 Forbes Diamond of the Month Award, symbolized by a diamond, is an award presented by Forbes magazine. This award is considered one of the highest honors in business.
For Ocean Professional Logistics SP. Z OO, winner of the Forbes Diamonds 2022 ranking, awarded by Forbes
Logo of Gazelle Biznesu 2022, ranking of dynamic companies

Contact us

Use our contact form and ask your question to our
experts. We look forward to your inquiries.

Customs Agency: Questions and Answers

What documents are required for customs clearance?
The basic set includes a commercial invoice (Commercial Invoice) with a detailed description of the goods and Incoterms, a goods specification (Packing List), a bill of lading (e.g. B/L, CMR, AWB) and any certificates and permits required for a specific type of product.
What is the difference between import and export clearance?
Export clearance involves declaring goods leaving the customs territory of the European Union and assigning them export status. Import clearance, on the other hand, involves introducing goods from outside the EU into the EU market, which typically involves calculating and paying customs duties and taxes (customs duties and VAT).
Do you offer deferred payment of VAT on imports?
Yes, as part of customs procedures, we help you settle import VAT directly in your tax return (in accordance with applicable national regulations, including the simplified procedure), which helps you maintain your company's financial liquidity.
How long does the standard customs clearance procedure take?
The duration depends on the procedure chosen and the completeness of the documents submitted. However, most standard customs clearances can be completed efficiently within a few hours of receiving a complete declaration and instructions.